When it comes to the technology that keeps your business in operation, up-time & continuity is key. If your business relies on technology to get the job done, we are here to help with the following managed service offerings:
Proactive Server and Desktop Maintenance
As an integral part of our managed service, we make sure all software updates and security patches are installed quickly. This is the one of the biggest single points of failure in small business IT security, which is why it is a priority for us to make sure this is done right and on-time.
Uptime is key. That is why our remote monitoring service remotely monitors and diagnoses your system 24/7, constantly looking for possible problems that cause system downtime and alerts our team for immediate remediation; before you ever face a problem. These problems are often detected and resolved without end users having ever been aware or interrupted by them.
Need immediate assistance? No problem! Our team can provide many of our support services remotely, with the same level of service. When you have a problem, you may simply contact one of our technicians, provide them with remote access and share your screen with them. We can then proceed to resolving your issue, instantly and with no waiting.
Every Solutions Squad client has access to our entire team of skilled local consulting staff. Sometimes it works best to have a regularly scheduled onsite visit with the same person who knows your staff, your systems, and their unique personalities. We take this into consideration when customizing your service.
Trusted Adviser/Virtual Chief Technical Officer
Surprise technology problems and costs are one of the most frustrating and expensive experiences a small business can experience. That’s why we provide our clients with a Virtual Chief Technical Officer who meets with them regularly to make sure their technology is supporting their business goals and to evaluate how our companies are working together to see if anything changes are needed. The Virtual Chief Technical Officer can be your adviser on all your technology purchases & decisions to ensure they work together as an integrated system.
Customized Service and Affordable Pricing
We have been in business long enough to know what a business of your size typically needs to spend to implement & maintain best practices. Because of our years of experience and ability to leverage our partnerships, we can pass on savings to you.
Why Select Solutions Squad As Your Managed IT Support Provider?
No Sales People, No Sales Gimmicks
Do you hate high pressure sales people who seem to only want to close a deal? So do we!
That’s why we have no sales staff. As a matter of fact, almost all of our business comes from referrals.
What does this mean for you?
You get an honest IT company that others like you trust, and one which is interested in your needs rather than recouping their marketing budget or making their sales quota.
Local to South Florida, Personal, Direct Service
These days, everything is outsourced, and speaking to someone who understands you is a luxury. We get that!
We are located right here in South Florida. We provide you with direct and personal service and translate nerd to plain English to help you understand how to best utilize technology in your business.
What does this mean for you?
When you’re interacting with us, you know you are working with people who live right here in your neighborhood and will understand you. We will treat you as you deserve, and provide you with direct and personal service.
A Small Business… With Big Resources
As a small business, we were built on the foundation of providing fanatical service to people just like you. We keep our operations lean, mean, and clean so we can pass on savings to you instead of the costs normally associated with big business. We partner with all the big companies like Microsoft, Cisco, Dell and Intel for direct training and resources.
What does this mean to you?
When you work with us, you’ll receive great value from our partner-based skills & training, and most importantly, save time and money.
Here's What Our Clients Think Of Solutions Squad
My name is Irving Kahn.
I'm the General Manager of Somerset Apartments.
We manage 600 units in Lauderdale Lakes, and we have been using Solutions Squad for over seven years now.
It's probably the best change we ever made.
They came into an unorganized, unsafe computer system.
They developed a system to back up our data and to make sure that our data is safe.
They set up a system for backup and the most important thing about the company is their dependability.
If we call them with a problem, oftentimes they will, they will remotely access our computer and fix it from where they are.
Sometimes they will direct us to do it, if not they'll come out.
But the nicest part is their patience, their ease of working with them,
and the effort they make to explain to us what we have to do to improve the safety and the, and the good operations of our data.
We are very, very happy with them, we highly recommend them.
They have integrity. They have, we have bought machines through them, we have set up a network system.
They have told us to do things which sometimes go against their interests in terms of setting
up a wireless system as opposed to being hardwired and being safer.
They have done things against their own interests but for my safety and
I appreciate them, I trust them, and I highly recommend them, thank you.
My name is Jeff Selzer.
I'm a managing partner at Selzer & Weiss, attorneys at law located here in Fort Lauderdale, Florida.
When we needed some IT assistance, we retained Solutions Squad to help us with our Internet, our website,
and any problems we had in the management of our network of computers for our law firm.
They have been absolutely terrific since the first day they came to our office.
We recently moved and Solutions Squad came with the team and made sure that our
new building had all the appropriate Internet connections and the equipment.
They successfully moved our entire computer system, set up our network, revamped our website, provided client intake iPads.
They would take information and email vCards to us.
There is absolutely nothing they cannot do.
And since we moved in a couple of weeks ago, we have had a couple of minor issues.
They were here immediately.
I would highly recommend Solutions Squad.
They have absolutely done a terrific job for us, and we look forward to working with them in the future for many years.
I would highly recommend them, thanks.
Selzer & Weiss, Attorneys at law
Hi, my name is Jeff Baum with BlueStar Telephone Consulting.
We use Solutions Squad for our computer needs and network needs and everything else needs.
Um, and they are great.
Every issue that we have had, David has always come up with the solution.
And every solution is five seconds instead of five hours.
I think they are one of the best companies to do business with because
when David says there's an issue, we know it's an actual issue.
And he always comes up with the solution and does it very quickly and efficiently.
BlueStar Telephone Consulting
Hi, my name is Reva Homnick.
I'm with the Young Israel of Hollywood, Fort Lauderdale, their executive director.
Solution Squad has been our IT company for over eight years.
We find them to be professional, considerate, timely.
When you call, when you're in an emergency, they come, they help and they are very, very professional.
We have been very thrilled with them, we would recommend them to anybody.
And I want to thank them very, very much for making my life easier
because as an executive director, you can't specialize in everything.
I.T. is not my field of expertise, but it's definitely theirs.
Young Israel of Hollywood, Fort Lauderdale
My name is Michael Oz from Stellar Payment Systems.
I have been working with Solution Squad for the past seven years.
They have been extremely good in providing us with the services that we need.
And when I say the services that we need, it's exactly the things that we need rather than the things that we think we need.
Because a lot of times, we think we need something and they redirect us towards the items.
Or the expenses that we need to make.
Rather than inflating the expenses, they will give us the right amount or the right equipment that
we will need in order to accomplish what we want to accomplish.
And they have been helping us with IT which includes in our case anything from Web hosting to design to our phone systems, servers.
And it has been a very good experience over these years.
And we would recommend them to any other company.
This is something that is unique because we do not usually recommend many of our vendors, only very few.
And then we were with Solution Squad, and
Solution Squad in general is a company that we would recommend highly to anyone.